Question 1

Payment

Accepted Answer

You can pay your hotel bill in cash (up to the Italian legal maximum of 4,999.99 euros), EC card or credit card (Visa, MasterCard).

Question 2

Booking

Accepted Answer

Upon receipt of a written reservation and payment of a deposit of 30% of the total amount, the reservation will be considered binding. The deposit can be paid by bank transfer.

Question 3

Day off

Accepted Answer

Once a week - on Tuesday - our kitchen team has the evening off. Don't worry: Even on this day, APEX is open from 12 noon to 10 p.m. and offers the delicacies of the snack menu for small appetites. Otherwise, you can explore the wide restaurant landscape in the neighbourhood - the offer is extremely varied.

Question 4

By plane

Accepted Answer

Skyalps offers direct flights to Bolzano from various European cities. Check now if one of the departure airports is near you!
Skyalps

The shuttle bus will take you comfortably from Bolzano airport to Tyrol.
The price per person and ride is € 20.00 (children up to 6 years travel free of charge) and must be paid in cash directly to the driver.
To book the airport shuttle

Question 5

Rates

Accepted Answer

Our rates are per person and night including breakfast and all listed included services. There is also a local tax per person and night, which you pay directly at the hotel.
When booking half board, the various dinner options (except on Tuesdays) are already included in the price. The price is always per person per night.

Download price list

Question 6

Rooms & Suites

Accepted Answer

We ask for your understanding that we cannot reserve specific room numbers and floors for you.

Question 7

Half board

Accepted Answer

Would you like to dine in every evening?
Then please book in advance our modern half board package at a fixed price of € 25 per adult per evening (except tuesdays). You can look forward to our variety of dinner options (see culinary). Children's rates (up to 15 years) for half board are available on request.

Question 8

Slippers

Accepted Answer

Please bring your own bath slippers, for the sake of the environment. Bathrobes and bath towels are of course available in your room.

Question 9

Smoking

Accepted Answer

Smoking is only permitted outdoors.

Question 10

Dogs

Accepted Answer

You are welcome to bring your four-legged friend with you by prior arrangement. The daily rate for dogs is 19.00 euro (without food). Dogs are not allowed in the dining area and swimming pools: we count on your understanding. Your dog may accompany you to selected tables.

Question 11

Arrival & Departure

Accepted Answer

On the day of arrival, the rooms are available from 2.30 pm. Should you arrive after 7.00 pm, please inform us by telephone. On the day of departure, we ask you to vacate your room by 11 am at the latest.

Question 12

By train

Accepted Answer

South Tyrol is easy to reach by train with the Austrian Railways, the Swiss Railways and the German Railways.

You can find an overview of all train connections to South Tyrol on trainline.
Once in South Tyrol, DB/ÖBB you can use public transport with the South Tyrol connection ticket to reach us on the day of arrival or to the train station on the day of departure.

Various transfer providers in South Tyrol also offer a comfortable way to reach us with the main South Tyrolean railway stations nearby.

Question 13

Stay

Accepted Answer

Cosy bathrobe in our rooms and suites
Wellness bag with bath towel for the pools
free WIFI
Car park outside or in the garage
Beds and pillows for allergy sufferers

Question 14

WEST

Accepted Answer

Ulm – Kempten – Füssen – Fernpass – Imst – Landeck – Reschenpass (main road 40 and 38) – Meran
Bregenz – Feldkirch – Arlberg – Landeck – Reschenpass (main road 40 and 38) – Meran
St. Moritz – Ofenpass – Müstair – Taufers im Münstertal – Glurns – Meran
Zürich – Landquart – Klosters – Vereina-Tunnel – Zernez – Ofenpass – Müstair – Taufers im Münstertal – Glurns – Meran

Question 15

Culinary delights

Accepted Answer

Delicious breakfast buffet with regional products from 7.30 a.m. to 10.30 a.m.
Every evening (except Tuesdays), enjoy a variety of culinary delights. Antipasti evenings, themed evenings with show cooking, à la carte evenings or a special 4-course menu await you. Different every day, but always fresh and prepared with seasonal ingredients (additional charge applies).
Snacks and homemade cakes during the day (additional charge)
Modern half-board can be booked in advance at a fixed price of € 25 per adult per evening (except Tuesdays) – prices for children (up to 15 years old) for half-board are available on request

Question 16

EAST

Accepted Answer

Lienz – Innichen – Pustertal (main road 49) – Bozen (A 22 Brenner motorway, subject to toll) – Meran (MEBO highway) – Meran

Question 17

Tourist tax

Accepted Answer

For all guests aged 14 and over, a local tourist tax of EUR 3.40 per person per night is charged. This must be paid on site.

Question 18

Breakfast, snacks, dinner & co.

Accepted Answer

From 7.30 am to 10.30 am, we spoil you with our breakfast buffet, which is included in the price of your overnight stay. For the rest of the day, you can order snacks and cakes for an additional charge and enjoy our dinner - all completely flexible. You can choose from our snack menu every day from 12 noon to 10 pm, and dinner is served every day except Tuesdays from 6.30 pm to 8 pm.

Question 19

Relaxation

Accepted Answer

Use of our water world with heated indoor pool (100m² of water surface), heated outdoor pool (16x8m) and saltwater whirl-pool (34°)
Access to the NEW wellness area with Finnish sauna (2 times a week bio sauna), salt steam bath, infrared cabine, tea bar, relaxation area and outdoor area
Large sunbathing lawn with sun loungers and parasols
Bath towels for the sauna and sunbathing lawn

Question 20

Active

Accepted Answer

Access to the NEW Athletic Room with cardio equipment, weights and Calisthenics equipment
Swim laps in our outdoor pool (16x8m)
Information about hikes and excursions in the surrounding area
South Tyrol Guest Pass

Question 21

By bus

Accepted Answer

From Germany: every Sunday and Wednesday bus connection from Munich to Dorf Tirol and back with the Meraner Land Express. The bus departs at 2 pm from the central bus station (ZOB) at Hackerbrücke. Information and registration directly at: https://www.merano-suedtirol.it/en/dorf-tirol/info-service/information/reach-south-tyrol/reach-south-tyrol-by-bus.html.

Daily (all year round) bus transfer from various German and Austrian cities via Munich and Innsbruck to Dorf Tirol with https://www.flixbus.co.uk.

From Switzerland: every Saturday bus connection Switzerland-Village Tyrol. Further information under www.suedtirolexpress.ch.

No more lugging suitcases around. Check in your suitcases from the comfort of your own home. Info under https://www.insamexpress.it/en/.

South Tyrol Transfer, your connecting shuttle: Your car is on holiday! Do you want to travel to South Tyrol in an environmentally friendly way by train or long-distance bus? The connecting shuttle from Südtirol Transfer takes you stress-free from the train or bus station directly to our hotel! Booking under https://www.suedtiroltransfer.com/en.

Question 22

Children

Accepted Answer

If children are accommodated in the parents' room (2 full-paying adults), we grant the following discounts:

50 to 70 % for children aged 3 to 11 years
40 to 50 % for children aged 11 to 15 years
Children under 3 years stay free of charge

Question 23

Question 24

Cancellation

Accepted Answer

There is no right of cancellation according to the Consumer Code - however, we grant you the following cancellation conditions:

In the case of early departure, late arrival or no-show, cancellation charges of 80% for the days booked but not used will be charged.
In the event of cancellation up to 14 days prior to arrival, a cancellation fee of 80% of the total amount booked will be charged.
In case of cancellation 15 to 29 days prior to arrival, cancellation charges of 30% of the total amount booked will be charged.
In case of cancellation more than 30 days prior to arrival, no cancellation fee will be charged.

For those guests who have taken out travel cancellation insurance, the cancellation fees apply in accordance with the general terms and conditions of the “Europäische Reiseversicherung” (European Travel Insurance).

Question 25

NORTH

Accepted Answer

München – Rosenheim – Kufstein (A 12 Inntal motorway, subject to toll) – Innsbruck (A 13 Brenner motorway, subject to toll) – Brenner (A 22 Brenner motorway, subject to toll) – Bozen (exit Bozen Süd) – Meran (MEBO highway)
München – Garmisch – Innsbruck – Brenner (A 22 Brenner motorway, subject to toll) – Bozen (exit Bozen Süd) – Meran (MEBO highway)
Alternatives:
Brenner – Sterzing – Jaufenpass – Passeiertal – Meran
Ötztal – Timmelsjoch – Passeiertal – Meran

Question 26

General facilities

Accepted Answer

All rooms and suites in the hotel (main building) and the Residence (Dépendance) are equipped with a balcony or terrace and a double bed, carpeted or wooden floors, cool box, WiFi, TV, telephone and safe. The rooms and suites in the hotel (main building) also have air conditioning. The bathrooms are equipped with a shower, WC and hairdryer (in the annexe also a bidet). Bathrobes and towels are also provided. Please note that the layout and furnishings of the rooms may vary.

How to get to Hotel Laurin in Dorf Tirol