Info Covid 19

Your health has priority.

For a safe and pleasant stay at our hotel we make sure to follow all the necessary safety and hygiene regulations.

Find here some latest information on Covid 19 measures and useful travel info

  • Stay flexible: In case you are unable to start your journey due to travel advice or restrictions you can cancel your stay until 3 days before arrival without any cancellation fee. In all other cases our general cancellation conditions will be applied. We recommend to take out additional travel insurance including Covid-19 diseases.
  • Disinfection devices are accessible to guests all over the hotel site. Please do wash your hands regularly.
  • Please bring your own face covering (face mask) and use it when physical/social distancing is required (distance below 1 meter).
  • Please follow the social distancing rules.
  • All common areas in the hotel are ventilated, cleaned and disinfected on a daily regular basis.
  • Rooms are carefully cleaned, ventilated and disinfected daily and after departure. All our housekeeping staff is wearing face masks and gloves. Upon request we will not enter your room during your stay.
  • Before arrival you will receive an info via email with the possibility of a pre-check-in. In case you do not want to do the pre-check-in we are happy to do the check-in on site. Room key cards are disinfected after departure. All print material and info is freshly printed and at your individual disposal. See also our detailed digital holiday guide.
  • All the tables in the dining rooms are arranged to make sure the minimum distance is guaranteed.
  • The buffet area is open. Please keep safety restrictions (hand disinfection, wear a face mask and keep the minimum physical distance of 1 meter).
  • The main dining room is ventilated and disinfected by a special cold nebulizer (Swiss Disinfect Professional Air), a biological, ph-neutral disinfection device which is nontoxic and completely harmless to health.
  • The pool area is open. Please follow the social distancing rules.
  • The use of the sauna area and the gym is possible only on previous reservation due to the current safety regulations. These areas are cleaned and disinfected after every use.