Platform for online dispute resolution for consumer disputes (ODR) to the European Commission: http://ec.europa.eu/consumers/odr/
The following notes provide a simple overview of what happens to your personal information when you visit our website or submit any of the forms on the website.
Processing is in accordance with the EU General Data Protection Regulation - GDPR.
The legal basis for the processing is that we have a legitimate interest (GDPR Article 6, paragraph 1, point f). This means in particular that we need your data in order to issue the services you request or expect (website optimization, uniform presentation, offers).
Definitions of the terms used (for example, "personal data" or "processing") can be found in Article 4 of the GDPR.
There are only a few data collected without your intervention. Those are necessary for the correct functioning of the website (cookies) or are used for statistical purposes. When data is statistically evaluated, we change it so that it can not or can no longer be identified.
Another group of data is stored for technical reasons on the web server in order to be able to fix bugs or to clarify an abuse. These data are normally deleted after 3 weeks.
You have the following rights with respect to your personal data:
- The right to be informed
- The right of access
- The right to rectification or erasure
- The right to object
- The right to data portability.
- You also have the right to complain to us about the processing of your personal data through a data protection authority.
To make use of these rights, you can simply post an informal email to us (see below "Controller for the personal information"): firstname.lastname@example.org
As you continue to read, you'll find detailed information about each collected information, how it's passed on and where it's going. We also inform you about how long the data will be stored and how you will get it deleted or modified.
Controller for the personal information
The data controller responsible for this website is:
Via Principale 35
Phone: +39 0473 923 363
If you object to the collection, processing or storage of your personal data by us in accordance with the applicable data protection law, you can send your objection by e-mail to the above address.
Due to your opposition, the further use of the website may no longer be possible for technical reasons.
You have the right of appeal to the competent supervisory authority. The responsible supervisory authority in data protection questions is:
Garante per la protezione dei dati
Piazza di Monte Citorio 12
Fax: (+39) 06 69677 3785
Phone: (+39) 06 696771
How do we collect data?
Certain data is collected automatically when visiting the website through our IT systems. These are mainly technical data (for example: type of internet browser, operating system or time of the page request). The collection of this data is automatic and happens as soon as you visit our website.The data is not stored on the web server.
Data submitted through forms
The personal data that you provide to us as part of a holiday request will only be used to answer your inquiry and for the associated technical administration. The data from the forms on this website will be forwarded directly to the following e-mail address: email@example.com
The management of the data on the web server is the responsibility of the company sthot-systems, with whom we have concluded an agreement for data processing. Due to this agreement, the data will not be passed on to third parties and protected optimally against unauthorized use or loss.
Server log files
In the case of merely informative use of the website, ie if you do not register or otherwise provide us with information, we will only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect only data that is technically necessary in order to display the contents to you and to ensure the stability and safety of the website (legal basis is DSGVO article 6, paragraph 1, point f):
- IP address
- Request date and time
- Request content (concrete page)
- Access status / HTTP status code
- Amount of data transferred
- Referring site
- Operating system and interface settings
- Language and version the browser software.
The management of the data on the web server is again the responsibility of the company sthot-systems, with whom we have an agreement for data processing. The data will therefore not be disclosed to third parties and protected at best against unauthorized use and loss.
In addition to the aforementioned server log files, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive. They are assigned to the browser you are using and by which the system that sets the cookie (here through us) receives certain information. Cookies can not run programs or transmit viruses to your computer. Their purpose is to make the website more user-friendly and effective overall.
- This website uses the following types of cookies, the scope and operation of which are explained below:
Transient cookies (see n. 2)
- Transient cookies are automatically deleted when you close the browser. These include in particular the session cookies. These store a so-called session ID, with which various requests from your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
This Site uses "Google Analytics", a service which is used by us for the purposes of optimizing and analyzing our online offer. Legal basis is our legitimate interest. The service is offered by Google Inc. (1600 Amphitheater Parkway Mountain View, CA 94043, USA). The service (Google Analytics) uses "Cookies" - text files stored on your device. The information collected through cookies is usually sent to and stored on a Google server in the United States.
Google LLC complies with European data protection law and is certified under the Privacy Shield Agreement
This website uses IP anonymization. The IP address of the users is shortened within the member states of the EU and the European Economic Area and in the other contracting states of the agreement. Only in individual cases, the IP address is initially transferred unabridged to the United States to a Google server and shortened there. This reduction eliminates the personal reference of your IP address. The user's IP address submitted by the browser will not be combined with any other information Google may store.
As part of the agreement that we, as the website operator, have with Google Inc., we will use the collected information for the evaluation of website activity and to provide internet related services:
The information collected by Google on our behalf will be used to evaluate the use of our online services by individual users, such as, for example, to report on activity on the site and/or to improve our online offering.
Prevent cookies from being stored
You can prevent cookies from being stored on your device by making the appropriate settings in your browser. There is no guarantee that you will be able to access all functions of this website without restriction if your browser does not allow cookies.
If you want, you can use a browser plug-in to prevent the information collected by cookies (including yours) from being used IP address) to Google Inc. and used by Google Inc. The following link takes you to the appropriate plugin: https://tools.google.com/dlpage/gaoptout?hl=en
Alternatively, by clicking on this link, you can prevent that Google Analytics collects information about you on this site. By clicking on the link above you are downloading an "opt-out cookie". Your browser must allow cookies to be stored. If you delete your cookies regularly, you will need to click on the link each time you visit this website.
Here you will find further information on the use of data by Google Inc .:
https://policies.google.com/technologies/partner-sites (data collected by Google Partners)
https://adssettings.google.com/authenticated (settings about ads you see)
https://policies.google.com/technologies/ads (using cookies in ads)
This site uses Google Maps through an API (application programming interface). Provider is Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
To use the features of Google Maps, it is necessary to store your IP address. This information is usually transmitted to and stored on a Google server in the United States. The provider of this site has no influence on this data transfer.
The use of Google Maps is for the sake of an appealing presentation of our online offers and an easy findability of the places we specify on the website. This constitutes a legitimate interest within the scope of EU-GDPR article 6, paragraph 1, point f.
Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform representation of fonts. When you request a page, your browser loads the required web fonts into your browser cache to display texts and fonts correctly. This constitutes a legitimate interest within the meaning of EU-GDPR article 6, paragraph 1, point f.
For this purpose, the browser you use must connect to Google's servers. As a result, Google learns that your website has been accessed via your IP address.
As a user, you have the right to receive, upon request, free information about which personal data has been stored about you. You also have the right to correct incorrect data and to restrict or delete your personal data. If applicable, you can also claim your right to data portability. If you believe that your data has been processed unlawfully, you can file a complaint with the appropriate regulatory authority.
Deletion of data
If your request does not conflict with a legal duty to retain data (eg data retention), you have the right to delete your data. Data stored by us, if they are no longer necessary for their purpose and there are no legal retention periods, will be deleted. If deletion can not be carried out because the data is required for legitimate legal purposes, data processing is restricted. In this case, the data is locked and not processed for other purposes.
Right to object
Users of this website may exercise their right of objection and object to the processing of their personal data at any time.
If you wish to correct, block, delete or provide information about the personal data stored about you, or if you have any questions about the collection, processing or use of your personal information or you wish to revoke your consent, please contact the following email address:
As of May 2018